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UK Shipping

Q. How will my boxes arrive?

A. Orders ship with one of the following carriers:

Destination Carrier Service
UK Mainland Royal Mail 2-3 Working Days
UK Mainland Hermes 3+ Working Days
UK Mainland DPD* Next Working Day

Any size order can be upgraded to a DPD next working day service but an additional charge will be applied at the checkout.

*Our DPD collection is at 2:00pm each day. Orders placed after 1pm for DPD dispatch may not be shipped on the same day.

Q. Am I on the UK Mainland?

DPD's UK Mainland shipping zone does not include UK highlands and islands. An additional shipping fee may be required when shipping orders to these areas. 

Q. I have not received my order what should I do?

A. We will contact you to alert you of any delay in the turnaround of your order, so if you have not heard from us and have not received your boxes after a few days, please email

Q. My Boxes arrived broken what should I do?

A. Email a photo to letting us know - we will always replace or refund the value of any boxes broken in UK transit.